Posted on June 17, 2009
If you have more specific questions, please give us a call at
478-474-4463 to speak with a member of our staff.
Q: What are some of
the services that can be provided?
Services can include shopping, errands, preparing meals, light
housekeeping, medication reminders, escort to appointments, meal
preparation, laundry service, assistance with ambulating, as well as
personal care, bathing, dressing, incontinence care, maintaining home
safety, and companionship. Services can be provided in your home,
assisted living facilities, nursing homes, hospitals, and respite care
Q: Do the caregivers have any specialized training?
Employee orientation is provided to all employees. Additionally,
ongoing training is provided, in-service company training, annual
training in First Aid and CPR (initial and re-certification).
Q: Are the caregivers supervised and if so, how?
All caregivers are supervised by a licensed Registered Nurse. The
licensed nurses are on staff to assure that proper guiding principles
are being followed in the best interest of the client.
Q: Does the company have staff on-call for emergencies?
We have someone on-call when the office is not open on evenings, weekends, and holidays.
Q: What is the screening process?
Each employee is meticulously screened for the following: personal
ethics, educational background, business and personal background, past
employment history, special training and certification verification,
state criminal history clearance, state driving background checks,
automobile proof of insurance, social security identification, proof of
citizenship and test negative for tuberculosis (TB).
Q: Are the company caregivers covered by state worker’s compensation?
Again, companies who contract work to independent caregivers do not
have to pay into a state worker’s compensation fund. Then who does? If
a caregiver were injured on the job, whose insurance would cover the
medical expenses? Would the client or their estate be liable to pay for
a caregiver’s injury? Angels of Mercy Private Homecare Services hires
caregivers as employees to protect the client and the caregiver by
paying into the employee’s workman compensation fund.
Q: Is the company and caregiver fully bonded and insured under the corporate liability policy?
Your loved one’s safety and security is first. It is in your best
interest to choose a company and employees that are bonded and insured
under a corporate liability policy. All of the employees are fully
bonded and insured under the corporate liability policy.